How It Works

The Dip App for Pool Management is transforming days and making waves in the pool service industry.

Getting set up with Dip is easier than you think.

Just downloaded Dip? Here are your next steps to pool service success.

Get started in minutes with our simple step-by-step guide to optimize your pool company operations.

Download Dip

If you haven’t already done so, visit the Google Play Store or the App Store to download The Dip App.

Open Dip and select sign up, then create your account by providing your email address and creating a password.

Select your profile type. As a pool business owner you will select “Operator”, but there are also options to select “Pool Owner” for your customers and “Tech” for your employees.
Simply fill out the profile form by providing your full name and phone number. After you approve the terms of service, the next step will lead you right into creating a business account.
How It Works

Step 1: Sign Up

The decision to run your pool service business through Dip is a decision to use the best pool service software available. The innovative features and tools on The Dip App benefit pool companies of all sizes.
Transform your pool service business with Dip, the ultimate pool management software designed for both small companies and those experiencing rapid growth. Easily handle detailed pool data for each customer, making it easy to train new technicians and maintain high service standards. Enjoy automatic invoicing with approved payment processing that simplifies billing, even as you add new clients. Enhance your communication with existing customers and effortlessly integrate new ones through the reliable Dip pool check-in systems. The Dip App for pool service, access comprehensive customer information on the go, ensuring you deliver a personalized and exceptional experience every time. Join Dip now and streamline your pool service operations with ease.
Fill in Your Business Information

Complete the sign-up form as an Operator by filling in your business details, such as your business name, business address, email address, and your website.

Enter the day of the month that you would like invoices to be sent out to your customers automatically when you are approved for payment processing.
Add your company logo to be included in pool service customer invoices as well as in reports.
Send your Dip pool app unique business code to your customers to connect them directly to your business.
How It Works

Step 2: Create a Business Profile

Setting up a business account in Dip pool service software is the next step to start streamlining every part of your business: scheduling, customer management, invoicing, payment collection, customer communication, chemical logging, route management, and financial reports.
Eliminate the need to track essential pool company information in various places and multiple systems. Create your Dip pool service business profile today and seamlessly access all company and customer data in one comprehensive pool service software. Empower your entire team by sharing important information, ensuring nothing is missed or duplicated in your processes and procedures. Accurate records allow each pool technician to understand client preferences, providing excellent service every time. With a business account, you and your team can access The Dip App dashboard on the go, effortlessly tracking information in the field. In the office, The Dip web dashboard simplifies management with pool tracker and accounting reports on larger screens.
Connect to Bank

From your business account on the Dip pool app, select the “Settings” tab at the bottom of your screen. Scroll to “Link Banking Info” and follow the prompts to link your business bank account directly to Dip. After approval, bills auto-generate and in-app payments automatically get placed in your bank account.

Select the “Billing” tab from the bottom of your screen. From there, easily edit pending invoices under the “Active” sliding bar before they’re sent out on your monthly billing date.

Set up monthly billing dates and amounts for each of your customers. Invoices will automatically be sent to customers on their invoice date.
Tap “Billing” at the bottom of your screen, then slide the bar to “Sent” to review customers who have paid and customers that need a payment reminder.
How It Works

Step 3: Set Up Payment Processing

The convenience of payment processing is yours with Dip! The quicker you get payment processing set up through Dip pool management software, the sooner you can begin to automate and enjoy your payment collection process.
Experience unparalleled efficiency with Dip swimming pool maintenance software’s advanced billing features. Easily add extra charges like chemical usage or filter changes to invoices, ensuring precise and transparent billing for your clients. With payment processing enabled, say goodbye to the tedious tasks of manually creating, printing, and mailing invoices. The Dip App automates the entire process, sending notifications directly to your customers via email or the app. Effortlessly track and manage payments, send reminders for overdue accounts, and watch payments flow directly into your pool service business bank account. Enhance cash flow, reduce administrative burdens, and focus more on delivering exceptional pool services with Dip payment processing solutions.
Open Dip

From your pool service business account on the Dip pool management software, tap the “Customers” tab on your screen.

From here you can add a new customer. Then, tap the “Invite” button. You’ll have the option to send them an invite by email or text to download the Dip pool app.
When your customer receives the invitation, they can install the Dip pool service app and create their own profile as a pool owner. They can enter your unique six-digit business code to connect directly to your pool service business from inside the app.
Assign a pool technician to your new customer, enter a service day, and record a monthly fee for swimming pool maintenance or service.
How It Works

Step 4: Add Customers

Adding customers to Dip offers numerous benefits for both your pool service business and your clients. Streamline operations, enhance communication, and provide a superior service experience to boost satisfaction and efficiency for your entire team and valued customers.
Never worry about forgotten appointments again with Dip pool service tools. Your pool technician team can effortlessly access their daily schedules, complete with all service stops. On site, pool specialists can record LSI chemical readings in the pool app directly into each customer’s profile, building a comprehensive history of pool health and water quality. This personalized approach significantly boosts customer satisfaction by delivering tailored experiences, including notifications, personalized notes, photos, and detailed service reports that foster transparency and trust. Additionally, integrating Smart Routes route optimization allows for hands-free route planning, providing accurate arrival time estimates and enhancing overall efficiency. Elevate your pool service with Dip pool service software’s expert scheduling and personalized customer interactions.
Enter Customer Service Day

Customers with a regular service day entered on the Dip pool service app will appear on the pool technician’s daily schedule when it’s time for their service visit.

From your schedule screen, select the “Routes” button in the upper right corner to prompt the Dip pool app to generate the most efficient route for the day’s jobs.
Get a visual overview of all your daily jobs, as well as additional information such as the total time you’ll be on the road, how many stops are left on your schedule, and the specific address and miles to your next stop.
Select your first stop, which has a black and white border. Then, tap the directions icon to generate live, turn-by-turn instructions for easy navigation.
How It Works

Step 5: Utilize Smart Routes

Optimize your pool service operations with Dip Smart Routes optimization. Reduce gas usage, minimize travel time, and decrease vehicle wear and tear, all while enhancing pool technician efficiency and promoting customer fulfillment.
Swimming pool technicians appreciate how Smart Routes simplifies their daily workflow. Gone are the days of manually planning the most efficient routes for service jobs, as Smart Routes swimming pool route software automatically organizes visits in the optimal sequence. The Dip pool app allows technicians to send timely "On My Way" notifications, providing customers with accurate arrival estimates. The route screen displays essential details, including remaining stops and precise addresses for upcoming jobs. Integrated with Google Maps, Smart Routes offers reliable, turn-by-turn navigation all day. Once a job is completed, it is removed from the route map.The best pool service software from Dip directs the pool technician to the next appointment, enhancing overall efficiency and service quality.

Go beyond the surface!

Check out the latest info in our Resource Center How It Works

Welcome to Dip Video Tutorials

Unlock your pool company potential with comprehensive Dip pool service software video tutorials. Master customer care, optimize pool technician routes with Smart Routes, and streamline your service operations. Watch step-by-step guides to enhance scheduling, manage invoices, equip pool techs, boost client satisfaction, and more. Explore our video library today to elevate your pool service business, and learn how Dip can transform your days in ways you’ve only dreamed.

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Jump on in!

Download The DIP App today and start simplifying your pool service business.

Frequently Asked Questions

For Pool Companies
What features are included in the Dip swimming pool maintenance plan?
How It Works

Dip is a swimming pool maintenance app, which includes the Smart Routes feature and processing fees. Fees are only accessed when payments are made through the pool app, making The Dip App’s swimming pool maintenance cost affordable as you manage an array of pools near me. 

With Dip, there’s never a reason to spend hundreds or thousands of dollars every month on pool service apps. Our $24.99/month plan puts our swimming pool route software at the fingertips of your entire organization. We never charge per-user fees or per-pool fees. You can track swimming pool service near me for your pool technicians and customers at minimal cost.

If you process payments through The Dip App, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment.

That’s our goal! The Dip App directly boosts your pool company’s bottom line with innovative features like automated invoicing and streamlined payment options. With in-app billing notifications, over 80% of invoices are paid by pool service customers within two days. Efficient Smart Routes reduce pool technician travel costs, while improved customer communication increases client satisfaction and loyalty. By simplifying operations and enhancing cash flow, Dip swimming pool service software helps your pool company thrive, saving time and money while ensuring top-notch service for swimming pools near me.

You can set up your pool company on Dip in just a few short steps. After you download the pool service software app, sign up for an account and continue to follow the prompts. You’ll have the option to set up Dip as an Operator, and if you select that, you’ll be directed to fill out your business data. Your new business profile on the The Dip App will be created in no time! Check out our “How It Works” page for more in-depth, step-by-step instructions.

How can The Dip App assist the swimming pool technician team I employ or manage?

The Dip App is a game-changer for your pool technician team. With Smart Routes and Google Maps connectivity, our best pool maintenance app optimizes travel time and reduces fuel costs, saving your pool company time and money. Swimming pool technicians can have 24/7 access to detailed customer profiles, track job progress, and send “On My Way” notifications to keep clients informed about pool service. The pool management software app also simplifies invoicing and generates service reports automatically. With Dip, your team works smarter, not harder, delivering efficient, quality pool service near me every day.

Now that you’ve entered your business data on our pool service app, you’re ready to invite your customers to the The Dip App on Android, iPhone, or web for swimming pool service near me. Select “Customers” from the bottom menu and then tap “Invite” on the next screen. Send your customers a link via email or text to download the The Dip App, along with your unique business code to connect. You can also add customers to Dip directly from the web dashboard.

Setting and updating customer pool tracker information for pools near me is quick and easy. From your pool app dashboard, select “Customers” from the bottom menu to view your complete client list, and then tap “Details” for the customer you need to edit. Now select the pencil icon by “Pool Info”. At this point, you can edit swimming pool maintenance cost prices under the “Terms” section. You can manage many other customer details from here as well, such as changing the assigned swimming pool service technician, changing the regular pool cleaning service date, assigning pool information, and even adding personalized notes to elevate swimming pool service near me.

It’s already included as another feature of The Dip App! Subscribe and start enjoying your intuitive technology right away.

We sure do! Dip offers customized pool service app support over the phone with a real person who is happy to help you with your specific needs. There’s no need to attempt to bypass bots or automated prompts before you get to someone who can assist you with your pool service management software.

Yes, it does. Go ahead and run your pool company activities to service any swimming pool near me. If you happen to have a customer in a poor service location, you’ll still be able to record your pool service records as normal. Once connectivity is restored, customer reports will be sent out and report history will be synced for pool cleaning service or other work provided.

Definitely! We understand the need to confidently assure customers that their personal data is protected. Dip does not store or have access to payment or banking details directly. All payment information is stored with our payment processor and is encrypted to the highest level for security, giving you and your customers peace of mind when using the pool check-in systems app for pool service near me.

Frequently Asked Questions

For Pool Companies
How much does the Dip pool service app cost to manage swimming pools near me?
How It Works

Dip is primarily a free swimming pool maintenance app, with the exception of the Smart Routes feature and processing fees. Fees are only accessed when payments are made through the pool app, making the Dip app’s swimming pool maintenance cost affordable as you manage an array of pools near me.

With Dip, there’s never a reason to spend hundreds or thousands of dollars every month on pool service apps. Our $14.99/month premium plan unlocks our swimming pool route software for your entire organization. We never charge per-user fees or per-pool fees. You can track swimming pool service near me for your pool technicians and customers at minimal cost.

 

If you process payments through the Dip pool service app, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment.

That’s our goal! The Dip swimming pool maintenance app directly boosts your pool company’s bottom line with innovative features like automated invoicing and streamlined payment options. With in-app billing notifications, over 80% of invoices are paid by pool service customers within two days. Efficient Smart Routes reduce pool technician travel costs, while improved customer communication increases client satisfaction and loyalty. By simplifying operations and enhancing cash flow, Dip swimming pool service software helps your pool company thrive, saving time and money while ensuring top-notch service for swimming pools near me.

You can set up your pool company on Dip in just a few short steps. After you download the pool service software app, sign up for an account and continue to follow the prompts. You’ll have the option to set up Dip as an Operator, and if you select that, you’ll be directed to fill out your business data. Your new business profile on the Dip pool app will be created in no time! Check out our “How It Works” page for more in-depth, step-by-step instructions.

The Dip swimming pool maintenance app is a game-changer for your pool technician team. With Smart Routes and Google Maps connectivity, our best pool maintenance app optimizes travel time and reduces fuel costs, saving your pool company time and money. Swimming pool technicians can have 24/7 access to detailed customer profiles, track job progress, and send “On My Way” notifications to keep clients informed about pool service. The pool management software app also simplifies invoicing and generates service reports automatically. With Dip, your team works smarter, not harder, delivering efficient, quality pool service near me every day.

Now that you’ve entered your business data on our pool service app, you’re ready to invite your customers to the Dip swimming pool apps on Android, iPhone, or web for swimming pool service near me. Select “Customers” from the bottom menu and then tap “Invite” on the next screen. Send your customers a link via email or text to download the Dip pool management software, along with your unique business code to connect. You can also add customers to Dip directly from the web dashboard.

How do I set my service and swimming pool maintenance cost in my Dip swimming pool app?

Setting and updating customer pool tracker information for pools near me is quick and easy. From your pool app dashboard, select “Customers” from the bottom menu to view your complete client list, and then tap “Details” for the customer you need to edit. Now select the pencil icon by “Pool Info”. At this point, you can edit swimming pool maintenance cost prices under the “Terms” section. You can manage many other customer details from here as well, such as changing the assigned swimming pool service technician, changing the regular pool cleaning service date, assigning pool information, and even adding personalized notes to elevate swimming pool service near me.

It’s really simple to get access to the Smart Routes pool service software. You’ll just need to join the Dip premium plan. From the Dip pool app, select the Routes button and then you’ll have the option to subscribe and start enjoying your intuitive technology right away.

We sure do! Dip offers customized pool service app support over the phone with a real person who is happy to help you with your specific needs. There’s no need to attempt to bypass bots or automated prompts before you get to someone who can assist you with your pool service management software.

Yes, it does. Go ahead and run your pool company activities to service any swimming pool near me. If you happen to have a customer in a poor service location, you’ll still be able to record your pool service records as normal. Once connectivity is restored, customer reports will be sent out and report history will be synced for pool cleaning service or other work provided.

Definitely! We understand the need to confidently assure customers that their personal data is protected. Dip does not store or have access to payment or banking details directly. All payment information is stored with our payment processor and is encrypted to the highest level for security, giving you and your customers peace of mind when using the pool check-in systems app for pool service near me.

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