Welcome to Dip Features!

Discover all of the exceptional features that customers and pool service professionals love.

Want a tour of The Dip App for Pool Service?

Set up a demo call and get connected directly with our team.

Scheduling & Customer Management

Easily schedule and manage customer jobs, pool technician assignments, and rescheduling.

The Dip App will streamline onboarding, manages scheduling, personalizes client experiences, and simplifies rescheduling, giving flexibility and efficiency for pool technicians and owners alike.

Customer Addition

Input essential customer data such as name, address, email, and phone number.
Set up billing amounts and billing dates during the onboarding conversation.

Scheduling

Choose service dates for the customer and assign a pool technician to the client.

Select a job scheduled for any day, complete it, and it will be marked as completed today without rescheduling.

Customer Management

Store contact and service details about the customer securely in the app.

Utilize customer notes and photos to provide personalized service.

Rescheduling

Change swimming pool service times and/or assign a different pool technician to a job.

Notify both the customer and the pool tech of the change through The Dip App .

Continue to explore the Scheduling & Customer Management feature

Billing & Payments

Never forget to send an invoice with automatic billing. Enable payment processing for fast payments.

Dip automates invoicing, enables quick in-app payments, tracks and reminds missed payments, manages service estimates, and offers customers comprehensive transaction history for expert pool route management.

Automated Invoicing

Auto-generate bills to be sent to customers on their billing date via their app and email.

Set up billing amounts and frequencies during customer onboarding.

Payment Processing Integration

Apply for and integrate payment processing directly within the pool service software app.

Enable customer invoice payment electronically in The Dip App, reducing delays and speeding up payments.

Billing and Work Order Management

View upcoming bills, paid invoices, and outstanding payments on The Dip App dashboard. Send payment reminders with a single tap.

Create work orders and estimates for additional services, with customers able to approve and pay deposits easily on The Dip App.

Manual Payments and Financial Reporting

Record cash, check, or digital payments on The Dip App to ensure all transactions are accurately accounted for.

Track detailed transaction history to assist with bookkeeping and financial planning, including processing fees and net amounts.

Continue to explore the Billing & Payments feature

Real-Time Notifications

Provide customers with convenient notifications at each stage of the service journey.

The Dip App Pool tracker software keeps customers informed with timely alerts for service actions, pool technician arrivals, completed maintenance, and invoice notifications, ensuring attentive communication and boosted satisfaction.

Pre-Service Reminders

Notify customers a day before service of needed actions, like checking pool water levels.

Perform pool technician duties without delays with pools, pets, gates, and more prepared in advance.

On-My-Way Alerts

Alert customers of an estimated pool technician arrival time, such as “15 minutes away.”

Help customers be prepared for their swimming pool service technician and not be caught off guard.

Job Completion Notifications

Inform customers when a pool technician job is completed via The Dip App or email.

Include important information in job completion notifications, such as when it's safe to use the pool again.

Billing Notifications

Tell customers when new invoices are issued in The Dip App. Notify them when payment reminders are sent.

Encourage timely payments, reducing the occurrence of outstanding invoices.

Continue to explore the Real-Time Notifications feature

App Dashboard & Reporting

View key information that’s needed for making wise business decisions, all while on the go.

The Dip App dashboard offers your pool service business real-time financial reports, invoice metrics, payment tracking, and detailed logs, enabling informed and efficient management directly from the field.

Financial Overview

View total invoices sent, payments received, unpaid invoices, and average invoice amounts.

Provide business insights such as gross and net income, accounting for processing fees.

Payment Tracking

See at a glance which customers have and haven’t paid your pool company.

Facilitate quick actions like sending reminders or following up with customers.

Transaction History

Provide detailed logs of all financial transactions, including dates and amounts.

Generate useful reports for audits and financial reviews.

Operational Efficiency

Help identify trends, such as frequently late-paying customers, while away from the office.

Improve management, informed decisions, and cash flow with advanced information on pool company health and operational efficiency.

Continue to explore the App Dashboard & Reporting feature

Web Dashboard

Gain even more essential tools for managing your pool service business from your desktop.

On The Dip App web dashboard, effortlessly manage customers, track payments, adjust schedules, and optimize routes—all in one clear, interactive platform tailored for your pool service business.

Business Health Monitoring

Engage with a comprehensive overview of financial and operational data.

Depict business performance visually with interactive charts and graphs.

Advanced Customer Management

Update customer info, adjust service schedules, and review service history for multiple customers and pool technicians with ease.

Manually record cash, check, or digital payments and adjust invoices, such as issuing a credit, when needed.

Enhanced Business Management

Enable data export and integration functions through Dip for accounting purposes. Enjoy integration with accounting software such as QuickBooks. Coming soon!

Experience a more detailed interface ideal for back-office operations, as a larger screen aids in the efficiency of business management tasks.

Route Planning Visualization

Optimize pool technician scheduling and routing with a map view of customer locations.

Identify clusters of customers manually to minimize unnecessary travel time.

Continue to explore the Web Dashboard feature

Chemical Readings & Langelier Saturation Index (LSI)

Conveniently log chemical readings and easily share the results through the customer report.

The Dip App makes it easy for technicians to track pool chemicals and maintain water health records, while pool owners can effortlessly access all their pool’s data anytime, ensuring peace of mind.

Comprehensive Parameters

Input test results of essential chemical levels for each customer’s swimming pool.

Add pool technician notes, photos, and observations about the pool’s condition.

Service Records

Record chemical readings to be included in the customer’s service history.

Identify patterns and recurring pool issues through customers’ historical information.

Customer Transparency

Offer customer pool chemical readings viewable on The Dip App.

Increase pool client trust and satisfaction with the pool service provider.

Regulatory Compliance

Aid in health and safety regulation compliance with accurate records, when applicable.

Ensure safe chemical parameters are maintained through pool water testing and recording.

Continue to explore the Chemical Readings & LSI feature

Route Optimization

Use Smart Routes to quickly and accurately route daily jobs and send reliable arrival-time estimates to customers.

$24.99/month unlocks premium Smart Routes swimming pool route features. Optimize schedules, save on fuel and time, boost efficiency, and empower your team for exceptional pool service near me.

Google Maps Integration

Provide real-time routing based on traffic and location data.

Automatically generate the most efficient route order for the day's jobs.

Optimized Job Sequencing

Immediately number jobs in an optimized sequence, minimizing travel time and fuel costs.

Highlight the first job for quick and easy identification.

Dynamic Updates

Remove completed jobs from the route and update the job sequence in real time.

Receive up-to-date pool technician directions and schedules throughout the day.

User-Friendly Navigation

Gain turn-by-turn navigation instructions for pool technicians on the field with just a tap.

Simplify the navigation process, allowing pool technicians to focus on pool service quality.

Continue to explore the Route Optimization feature

Free vs. Premium Features

Free Plan

Dip offers completely free access to incredible tools that streamline your pool service business. Manage customer information, schedule appointments, track pool chemical levels, handle invoices, enable payments, and send timely service alerts—all at no cost. Support your business growth with The Dip App free plan, accessible to your entire team.

Scheduling & Customer Management

Billing & Payments

Real-Time Notifications

App Dashboard & Reporting

Web Dashboard

Chemical Readings & LSI

Route Optimization

Premium Plan

The Dip premium plan includes all free features plus our advanced Smart Routes pool route software for just $24.99/month. With no hidden fees and no per-user or per-pool charges, it’s an unbelievably affordable choice for any pool service business. Smart Routes optimization organizes pool technicians’ jobs, while Google Maps integration offers turn-by-turn navigation and traffic updates.

Continue to explore the Free vs. Premium features

Ready to Take a Dip?

Our free version of The Dip App includes a wide range of tools, while the $24.99/month premium plan unlocks swimming pool route software for your entire pool company.

Make life easy. Whether you’re skimmin’ or swimmin’, The best mobile pool service solution - The Dip App is here for you!

From our free version of The Dip App, to our innovative Smart Routes premium plan, discover why pool owners and pool service companies are raving about Dip.

Pool Owner? Download your FREE version of The Dip App now!

Pool owners around the country are loving the user-friendly ease of the best pool maintenance app. Simplify swimming pool ownership with these incredible free features.

Simple Scheduling

Easily schedule service and connect with your pool technician from anywhere.

Real-Time Notifications

Get appointment reminders + alerts when your pool technician is on their way.

Ready-to-Swim Pool Tracker

Receive notifications when pool service is complete and when you can swim.

Log Pool Chemistry

Record chemical readings directly in The Dip App for easy access and warranty support.

Clear Billing & Easy Payments

Manage billing, receive project estimates, and and make secure payments with ease

View 12 Months of Service History

Gain 12 months of pool service, pool chemical history, billing and payments, and more.

Swimming pool owners are the happiest they’ve ever been with The Dip App for pool service. Join now for free!

Credit Card and ACH accepted.

Swimming pool owners are the happiest they’ve ever been with The Dip App. Join now for free!

Credit card and ACH accepted.

See how it works!

View our step-by-step tour to understand how Dip intuitively meets your needs. Let’s begin a new pool service together and walk through each phase until it’s complete.

Explore even more by checking out our collection of video tutorials

Daily Schedule by Tech

Open The Dip App, click on today’s date, and filter by pool “Tech” to see what is on your schedule for the day. It’s very easy to get a picture of the type and number of jobs you have ahead of you.

Optimize Routes

If your pool company uses the Smart Routes premium plan, click the “Routes” button to utilize the swimming pool route management software. Have your customer lineup optimized so you don’t have to waste any time manually calculating what you think looks like the best route.

Send On-the-Way Notifications

Send your client an “On the Way” notification via the pool app to let them know you’ll be there in the next 15 minutes, 30 minutes, or hour, and then follow your navigation to the next job.

Log Chemical Readings

Once you arrive at the job site, click “Start Job”. Take essential chemical readings and log them for the day so you and your client can have a record of the pool’s current condition. No need to mess with pen and paper or hassle with logging the numbers on a computer later.

Note What You Did

Note your regular tasks, as well as anything out of the ordinary you noticed. You can even make note of upcoming swimming pool maintenance in the “Notes” section. Upload pictures instantly with The Dip App, and add them to the notes section as well. Everything is stored in a 12-month history per customer.

Complete Job & Send Customer Report

Once you’re through with your work, mark the job as “Done”. This action will automatically send a customer report to your client through the pool maintenance app as well as over email. The pool app report will include chemical readings, notes, photos, and their next service date. The customer can easily access unpaid invoices from the app and quickly make payment, if necessary. The emailed report is short and simple, containing the same info as the client can see on the pool service app.

Explore even more by checking out our collection of video tutorials

Video Title Lorem Ipsum Dolor Sit Amet Neque poro

Learn more about what drives our innovation for pool pros and customers.

We’re passionate about pools, just like you!

Before creating our impactful pool management software – The Dip App, we heard from many pool pros who shared the same frustrations with their pool service management options. Our team created Dip especially for you. We want you to have the best all-in-one pool service software app and dashboard to meet your needs, specifically designed to manage and simplify every aspect of your pool service business. We’re confident you and your customers will love it as much as we do.

Explore our story, mission, and vision. Discover how Dip streamlines each day, saving you time, reducing operational costs, and enhancing customer loyalty and trust. Join the growing number of pool pros who have already boosted their businesses, and experience the incredible Dip difference for yourself!

More About Us

Our Story

Mission & Vision

Dip Features

How It Works

Pricing

Learn more about what drives our innovation for pool pros and customers.

Ready for a deeper dive?

Check out the latest info in our Resource Center

Frequently Asked Questions

For Pool Companies

How much does The Dip App cost to manage swimming pools near me?

Dip is primarily a free swimming pool maintenance app, with the exception of the Smart Routes feature and processing fees. Fees are only accessed when payments are made through the pool app, making The Dip App’s swimming pool maintenance cost affordable as you manage an array of pools near me.

With Dip, there’s never a reason to spend hundreds or thousands of dollars every month on pool service apps. Our $24.99/month premium plan unlocks our swimming pool route software for your entire organization. We never charge per-user fees or per-pool fees. You can track swimming pool service near me for your pool technicians and customers at minimal cost.

If you process payments through The Dip App, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment.

Can the Dip app enhance my pool company bottom line?

That’s our goal! The Dip App directly boosts your pool company’s bottom line with innovative features like automated invoicing and streamlined payment options. With in-app billing notifications, over 80% of invoices are paid by pool service customers within two days. Efficient Smart Routes reduce pool technician travel costs, while improved customer communication increases client satisfaction and loyalty. By simplifying operations and enhancing cash flow, The Dip App helps your pool company thrive, saving time and money while ensuring top-notch service for swimming pools near me.

How do I set up my business on The Dip App?

You can set up your pool company on Dip in just a few short steps. After you download the pool service software app, sign up for an account and continue to follow the prompts. You’ll have the option to set up Dip as an Operator, and if you select that, you’ll be directed to fill out your business data. Your new business profile on The Dip App will be created in no time! Check out our “How It Works” page for more in-depth, step-by-step instructions.

How can The Dip App assist the swimming pool technician team I employ or manage?

The Dip App is a game-changer for your pool technician team. With Smart Routes and Google Maps connectivity, our best pool maintenance app optimizes travel time and reduces fuel costs, saving your pool company time and money. Swimming pool technicians can have 24/7 access to detailed customer profiles, track job progress, and send “On My Way” notifications to keep clients informed about pool service. The pool management software app also simplifies invoicing and generates service reports automatically. With Dip, your team works smarter, not harder, delivering efficient, quality pool service near me every day.

How do I invite my new or existing customers to use Dip pool check-in systems?

Now that you’ve entered your business data on our pool service app, you’re ready to invite your customers to The Dip Apps on Android, iPhone, or web for swimming pool service near me. Select “Customers” from the bottom menu and then tap “Invite” on the next screen. Send your customers a link via email or text to download The Dip App, along with your unique business code to connect. You can also add customers to Dip directly from the web dashboard.

How do I set my service and swimming pool maintenance cost in The Dip App?

Setting and updating customer pool tracker information for pools near me is quick and easy. From your pool app dashboard, select “Customers” from the bottom menu to view your complete client list, and then tap “Details” for the customer you need to edit. Now select the pencil icon by “Pool Info”. At this point, you can edit swimming pool maintenance cost prices under the “Terms” section. You can manage many other customer details from here as well, such as changing the assigned swimming pool service technician, changing the regular pool cleaning service date, assigning pool information, and even adding personalized notes to elevate swimming pool service near me.

How do I sign up for the swimming pool route software?

It’s really simple to get access to the Smart Routes pool service software. You’ll just need to join the Dip premium plan. From The Dip App, select the Routes button and then you’ll have the option to subscribe and start enjoying your intuitive technology right away.

Does The Dip App offer customer and technical support?

We sure do! Dip offers customized pool service app support over the phone with a real person who is happy to help you with your specific needs. There’s no need to attempt to bypass bots or automated prompts before you get to someone who can assist you with your pool service management software.

Does The Dip App still work offline?

Yes, it does. Go ahead and run your pool company activities to service any swimming pool near me. If you happen to have a customer in a poor service location, you’ll still be able to record your pool service records as normal. Once connectivity is restored, customer reports will be sent out and report history will be synced for pool cleaning service or other work provided.

Is my customer’s personal information secure?

Definitely! We understand the need to confidently assure customers that their personal data is protected. Dip does not store or have access to payment or banking details directly. All payment information is stored with our payment processor and is encrypted to the highest level for security, giving you and your customers peace of mind when using the pool check-in systems app for pool service near me.

Frequently Asked Questions

How much does the Dip pool service app cost to manage swimming pools near me?

Dip is primarily a free swimming pool maintenance app, with the exception of the Smart Routes feature and processing fees. Fees are only accessed when payments are made through the pool app, making the Dip app’s swimming pool maintenance cost affordable as you manage an array of pools near me.

With Dip, there’s never a reason to spend hundreds or thousands of dollars every month on pool service apps. Our $14.99/month premium plan unlocks our swimming pool route software for your entire organization. We never charge per-user fees or per-pool fees. You can track swimming pool service near me for your pool technicians and customers at minimal cost.

If you process payments through the Dip pool service app, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment.

Can the Dip app enhance my pool company bottom line?

That’s our goal! The Dip swimming pool maintenance app directly boosts your pool company’s bottom line with innovative features like automated invoicing and streamlined payment options. With in-app billing notifications, over 80% of invoices are paid by pool service customers within two days. Efficient Smart Routes reduce pool technician travel costs, while improved customer communication increases client satisfaction and loyalty. By simplifying operations and enhancing cash flow, Dip swimming pool service software helps your pool company thrive, saving time and money while ensuring top-notch service for swimming pools near me.

How do I set up my business on the Dip swimming pool service app?

You can set up your pool company on Dip in just a few short steps. After you download the pool service software app, sign up for an account and continue to follow the prompts. You’ll have the option to set up Dip as an Operator, and if you select that, you’ll be directed to fill out your business data. Your new business profile on the Dip pool app will be created in no time! Check out our “How It Works” page for more in-depth, step-by-step instructions.

How can the Dip pool maintenance app assist the swimming pool technician team I employ or manage?

The Dip swimming pool maintenance app is a game-changer for your pool technician team. With Smart Routes and Google Maps connectivity, our best pool maintenance app optimizes travel time and reduces fuel costs, saving your pool company time and money. Swimming pool technicians can have 24/7 access to detailed customer profiles, track job progress, and send “On My Way” notifications to keep clients informed about pool service. The pool management software app also simplifies invoicing and generates service reports automatically. With Dip, your team works smarter, not harder, delivering efficient, quality pool service near me every day.

How do I invite my new or existing customers to use Dip pool check-in systems?

Now that you’ve entered your business data on our pool service app, you’re ready to invite your customers to the Dip swimming pool apps on Android, iPhone, or web for swimming pool service near me. Select “Customers” from the bottom menu and then tap “Invite” on the next screen. Send your customers a link via email or text to download the Dip pool management software, along with your unique business code to connect. You can also add customers to Dip directly from the web dashboard.

How do I set my service and swimming pool maintenance cost in my Dip swimming pool app?

How do I sign up for the swimming pool route software?

It’s really simple to get access to the Smart Routes pool service software. You’ll just need to join the Dip premium plan. From the Dip pool app, select the Routes button and then you’ll have the option to subscribe and start enjoying your intuitive technology right away.

Does the Dip pool service app offer customer and technical support?

Does the Dip swimming pool app still work offline?

Is my customer’s personal information secure?