Billing & Payments

Billing & Payments

Automate invoicing, process payments, and manage financial data like never before with Dip.

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Manage automatic billing, payment collection, and record keeping with Dip.

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Frequently Asked Questions

For Pool Companies

What is the best pool service software to help me with customer billing?
Billing & Payments

You’ve found it! Dip is your automated billing and payment swimming pool service software. When you set up your pool company account, select your billing date for the month. In each individual customer account, you can set their monthly service fee. Even if you aren’t back in the app for that client, their bill will automatically be sent to their app and email on your monthly billing date if you have been approved for payment processing on your Dip account.

Sadly, you are missing out of one of the Dip pool management software’s most impressive features. Let’s remedy that. If you haven’t downloaded Dip pool service management, you can apply for payment processing when you set up your account. If you already have Dip, apply for payment processing at any time so that you can enjoy hands-free, attention-free billing convenience that takes the burden of customer invoicing off you and your team.

Under “Settings” click “Link Banking Info.” You will be taken to a secure payment processor form. The secure processing site will vet your pool company information for customer payment security. It takes less than five minutes to apply. Upon approval, this will open all the transformational pool app billing features for your pool service business.

There is an array of great reasons to apply for payment processing. With automated invoicing, in-app payment, billing and payment tracking, web dashboard accounting exports, and administrative burdens lifted, you’ll love the perks that payment processing provides. But the best part? Over 80% of customer payments through the Dip pool app are paid in only two days! That’s an incredible boost for your pool company bottom line. And if there is ever an unpaid customer bill, you can simply tap a button, and your customer will receive a reminder notification right to their app and email.

Customers love the convenience of Dip automated invoicing, invoice push notifications, a simple click to get their bill paid, overdue payment reminders, and 12 months of receipt and payment history. The Dip pool maintenance app brings the joy of owning a pool in alignment with 21st-century payment technology for a pool ownership experience like no other.

Are there any fees associated with using Dip pool service software payment processing?

If you process an electronic payment through the Dip pool service app, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment. The fee only applies to payments made through Dip pool service software, not to manual payments entered in the pool route management system.

The beauty of running your pool service business with Dip pool management software is being able to collect payment however and wherever you would like. Even if your customer has not downloaded the Dip pool app, an invoice will be automatically be sent to their email on your monthly billing date if you have payment processing activated. If you receive customer payment in another way, simply visit your Dip web dashboard. Select the customer bill, choose if they paid by cash, check, Venmo, Zelle, or other means, and enter the amount paid. You can even choose the date and time of their payment. Click “Add”, and their bill is marked as paid in your Dip pool pro system. It truly is that easy.

Absolutely. In your billing account, you have two work tabs – one for service and one for work orders for anything outside the realm of monthly cleaning and maintenance. Whether customers need pool service near me that includes equipment repair, replacement, upgrades, leak detection and repairs, or any other work order items, you can send estimates and receive deposits right from the Dip pool app. Your client will get a notification to their pool app and have a chance to accept or reject your estimate with the tap of a button. If approved, they can immediately pay the deposit and have their job automatically added to your work schedule. No other swimming pool service software can do that!

Each record will show the staff team member or pool technician who created the work order for easy follow up and tracking. This helps you have a comprehensive overview of both customer account management and internal staff support as they serve your clientele.

At a glance, you can quickly check each customer’s 12-month payment history. Select upcoming jobs, view paid and unpaid invoices, and gain a total picture of each client account at any time. You can even send a quick reminder to anyone who needs a little nudge to submit payment for an overdue bill. A reminder notification will pop up on their pool service app and in their email with a link to quickly and conveniently send payment if you have payment processing activated.

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Frequently Asked Questions

About Billing & Payments
What is the best pool service software to help me with customer billing?
Billing & Payments

You’ve found it! Dip is your automated billing and payment swimming pool service software. When you set up your pool company account, select your billing date for the month. In each individual customer account, you can set their monthly service fee. Even if you aren’t back in the app for that client, their bill will automatically be sent to their app and email on your monthly billing date if you have been approved for payment processing on your Dip account.

Sadly, you are missing out on one of The Dip App’s most impressive features. Let’s remedy that. If you haven’t downloaded Dip pool service management, you can apply for payment processing when you set up your account. If you already have Dip, apply for payment processing at any time so that you can enjoy hands-free, attention-free billing convenience that takes the burden of customer invoicing off you and your team.

Under “Settings” click “Link Banking Info.” You will be taken to a secure payment processor form. The secure processing site will vet your pool company information for customer payment security. It takes less than five minutes to apply. Upon approval, this will open all the transformational pool app billing features for your pool service business.

There is an array of great reasons to apply for payment processing. With automated invoicing, in-app payment, billing and payment tracking, web dashboard accounting exports, and administrative burdens lifted, you’ll love the perks that payment processing provides. But the best part? Over 80% of customer payments through The Dip App are paid in only two days! That’s an incredible boost for your pool company bottom line. And if there is ever an unpaid customer bill, you can simply tap a button, and your customer will receive a reminder notification right to their app and email.

Customers love the convenience of Dip automated invoicing, invoice push notifications, a simple click to get their bill paid, overdue payment reminders, and 12 months of receipt and payment history. The Dip App brings the joy of owning a pool in alignment with 21st-century payment technology for a pool ownership experience like no other.

Are there any fees associated with using Dip pool service software payment processing?

If you process an electronic payment through The Dip App, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment. The fee only applies to payments made through Dip pool service software, not to manual payments entered in the pool route management system.

The beauty of running your pool service business with Dip pool management software is being able to collect payment however and wherever you would like. Even if your customer has not downloaded The Dip App, an invoice will automatically be sent to their email on your monthly billing date if you have payment processing activated. If you receive customer payment in another way, simply visit your Dip web dashboard. Select the customer bill, choose if they paid by cash, check, Venmo, Zelle, or other means, and enter the amount paid. You can even choose the date and time of their payment. Click “Add”, and their bill is marked as paid in your Dip pool pro system. It truly is that easy.

Absolutely. In your billing account, you have two work tabs – one for service and one for work orders for anything outside the realm of monthly cleaning and maintenance. Whether customers need pool service near me that includes equipment repair, replacement, upgrades, leak detection and repairs, or any other work order items, you can send estimates and receive deposits right from The Dip App. Your client will get a notification to their pool app and have a chance to accept or reject your estimate with the tap of a button. If approved, they can immediately pay the deposit and have their job automatically added to your work schedule. No other swimming pool service software can do that!

Each record will show the staff team member or pool technician who created the work order for easy follow-up and tracking. This helps you have a comprehensive overview of both customer account management and internal staff support as they serve your clientele.

At a glance, you can quickly check each customer’s 12-month payment history. Select upcoming jobs, view paid and unpaid invoices, and gain a total picture of each client account at any time. You can even send a quick reminder to anyone who needs a little nudge to submit payment for an overdue bill. A reminder notification will pop up on their pool service app and in their email with a link to quickly and conveniently send payment if you have payment processing activated.

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