About Us

About Us

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We’re passionate about pools, just like you.

At Dip, we created our app to bridge the gaps in the pool service industry for both businesses and pool owners. With pool pros frustrated by mailing bills, chasing payments, and inefficient routing, we knew there had to be a better way. That’s why The Dip App offers an intuitive solution that connects you directly with your customers, simplifies billing and invoicing, optimizes daily routes, automates chemical logging, and so much more. Our mission is to make your life easier, so you can focus on delivering exceptional experiences. We’re confident you and your customers will love The Dip App and dashboard as much as we do.
About Us

Our Story

The story of how Dip came to be is remarkably simple.

The Dip App was created out of the realization that pool company owners, pool technicians, and pool owners not only needed, but absolutely deserved, something better than what was currently available when it came to swimming pool service management technology. So, we stepped up to the drawing board with the goal of creating something that would meet the needs of everyone impacted from the beginning to the end of pool service. And, if we do say so ourselves, we managed to create something incredibly advanced and yet so very easy to use.

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About Us

Our Mission

Our mission is to make your life easier.

At Dip, we are on a mission to make life better. We understand the challenges pool companies, pool technicians, and pool owners face, from juggling schedules to maintaining pristine pools. That’s why we’ve crafted our user-friendly swimming pool maintenance software with impactful features to streamline pool care and reduce stress. By listening to your needs and embracing the latest technology, Dip empowers you to run your pool service smoothly and keep your customers happy. Let us help you create beautiful pool experiences and grow your business.

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Our Testimonials

Discover how The Dip App is making waves.

Our American company is proud to be trusted by pool companies, pool technicians, and pool owners alike. Our community of happy users loves how The Dip App simplifies their daily operations, enhances communication, and helps deliver exceptional pool care. Pool service businesses see increased efficiency and profitability, pool techs enjoy automated routes and easier task management, and pool owners appreciate the reliable, top-quality customer service. But don’t just take our word for it—hear directly from those who’ve experienced the Dip difference. Read their testimonials and discover how Dip is making major waves in the pool industry.

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Ready to Take a Dip?

The Dip App includes a wide range of tools, while the $24.99/month premium plan unlocks swimming pool route software for your entire pool company.

Make life easy. Whether you’re skimmin’ or swimmin’, the best pool service software - The Dip App - is for you!

From our free version of The Dip App to our innovative premium plan, discover why pool owners and pool service companies are raving about Dip.

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Ready for a deeper dive?

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Frequently Asked Questions

For Pool Companies
How much does the Dip pool service app cost to manage swimming pools near me?
About Us

Dip is primarily a free swimming pool maintenance app, with the exception of the Smart Routes feature and processing fees. Fees are only accessed when payments are made through the pool app, making the Dip app’s swimming pool maintenance cost affordable as you manage an array of pools near me. 

With Dip, there’s never a reason to spend hundreds or thousands of dollars every month on pool service apps. Our $14.99/month premium plan unlocks our swimming pool route software for your entire organization. We never charge per-user fees or per-pool fees. You can track swimming pool service near me for your pool technicians and customers at minimal cost.

If you process payments through the Dip pool service app, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment. 

That’s our goal! The Dip swimming pool maintenance app directly boosts your pool company’s bottom line with innovative features like automated invoicing and streamlined payment options. With in-app billing notifications, over 80% of invoices are paid by pool service customers within two days. Efficient Smart Routes reduce pool technician travel costs, while improved customer communication increases client satisfaction and loyalty. By simplifying operations and enhancing cash flow, Dip swimming pool service software helps your pool company thrive, saving time and money while ensuring top-notch service for swimming pools near me.

You can set up your pool company on Dip in just a few short steps. After you download the pool service software app, sign up for an account and continue to follow the prompts. You’ll have the option to set up Dip as an Operator, and if you select that, you’ll be directed to fill out your business data. Your new business profile on the Dip pool app will be created in no time! Check out our “How It Works” page for more in-depth, step-by-step instructions. 

Yes, it does. Go ahead and run your pool company activities to service any swimming pool near me. If you happen to have a customer in a poor service location, you’ll still be able to record your pool service records as normal. Once connectivity is restored, customer reports will be sent out and report history will be synced for pool cleaning service or other work provided.

The Dip swimming pool maintenance app is a game-changer for your pool technician team. With Smart Routes and Google Maps connectivity, our best pool maintenance app optimizes travel time and reduces fuel costs, saving your pool company time and money. Swimming pool technicians can have 24/7 access to detailed customer profiles, track job progress, and send “On My Way” notifications to keep clients informed about pool service. The pool management software app also simplifies invoicing and generates service reports automatically. With Dip, your team works smarter, not harder, delivering efficient, quality pool service near me every day.

How do I invite my new or existing customers to use Dip pool check-in systems?

Now that you’ve entered your business data on our pool service app, you’re ready to invite your customers to the Dip swimming pool apps on Android, iPhone, or web for swimming pool service near me. Select “Customers” from the bottom menu and then tap “Invite” on the next screen. Send your customers a link via email or text to download the Dip pool management software, along with your unique business code to connect. You can also add customers to Dip directly from the web dashboard.

Setting and updating customer pool tracker information for pools near me is quick and easy. From your pool app dashboard, select “Customers” from the bottom menu to view your complete client list, and then tap “Details” for the customer you need to edit. Now select the pencil icon by “Pool Info”. At this point, you can edit swimming pool maintenance cost prices under the “Terms” section. You can manage many other customer details from here as well, such as changing the assigned swimming pool service technician, changing the regular pool cleaning service date, assigning pool information, and even adding personalized notes to elevate swimming pool service near me.

It’s really simple to get access to the Smart Routes pool service software. You’ll just need to join the Dip premium plan. From the Dip pool app, select the Routes button and then you’ll have the option to subscribe and start enjoying your intuitive technology right away. 

We sure do! Dip offers customized pool service app support over the phone with a real person who is happy to help you with your specific needs. There’s no need to attempt to bypass bots or automated prompts before you get to someone who can assist you with your pool service management software.

Definitely! We understand the need to confidently assure customers that their personal data is protected. Dip does not store or have access to payment or banking details directly. All payment information is stored with our payment processor and is encrypted to the highest level for security, giving you and your customers peace of mind when using the pool check-in systems app for pool service near me.

Blog

Frequently Asked Questions

For Pool Companies
How much does The Dip App cost to manage swimming pools near me?
About Us

Dip is primarily a free swimming pool maintenance app, with the exception of the Smart Routes feature and processing fees. Fees are only accessed when payments are made through the pool app, making The Dip App’s swimming pool maintenance cost affordable as you manage an array of pools near me. 

With Dip, there’s never a reason to spend hundreds or thousands of dollars every month on pool service apps. Our $24.99/month premium plan unlocks our swimming pool route software for your entire organization. We never charge per-user fees or per-pool fees. You can track swimming pool service near me for your pool technicians and customers at minimal cost.

If you process payments through The Dip App, there is a 3% + $2 processing fee for credit card payments or a flat fee of $3.50 for ACH payments. For example, if you invoice a customer for a $100 service, $95 will be deposited into your account after a credit card payment or $96.50 after an ACH payment. 

That’s our goal! The Dip App directly boosts your pool company’s bottom line with innovative features like automated invoicing and streamlined payment options. With in-app billing notifications, over 80% of invoices are paid by pool service customers within two days. Efficient Smart Routes reduce pool technician travel costs, while improved customer communication increases client satisfaction and loyalty. By simplifying operations and enhancing cash flow, The Dip App helps your pool company thrive, saving time and money while ensuring top-notch service for swimming pools near me.

You can set up your pool company on Dip in just a few short steps. After you download The Dip App, sign up for an account and continue to follow the prompts. You’ll have the option to set up Dip as an Operator, and if you select that, you’ll be directed to fill out your business data. Your new business profile on The Dip App will be created in no time! Check out our “How It Works” page for more in-depth, step-by-step instructions. 

Yes, it does. Go ahead and run your pool company activities to service any swimming pool near me. If you happen to have a customer in a poor service location, you’ll still be able to record your pool service records as normal. Once connectivity is restored, customer reports will be sent out and report history will be synced for pool cleaning service or other work provided.

The Dip App is a game-changer for your pool technician team. With Smart Routes and Google Maps connectivity, our best pool maintenance app optimizes travel time and reduces fuel costs, saving your pool company time and money. Swimming pool technicians can have 24/7 access to detailed customer profiles, track job progress, and send “On My Way” notifications to keep clients informed about pool service. The pool management software app also simplifies invoicing and generates service reports automatically. With Dip, your team works smarter, not harder, delivering efficient, quality pool service near me every day.

How do I invite my new or existing customers to use Dip pool check-in systems?

Now that you’ve entered your business data on our pool service app, you’re ready to invite your customers to The Dip App on Android, iPhone, or web for swimming pool service near me. Select “Customers” from the bottom menu and then tap “Invite” on the next screen. Send your customers a link via email or text to download The Dip App, along with your unique business code to connect. You can also add customers to Dip directly from the web dashboard.

Setting and updating customer pool tracker information for pools near me is quick and easy. From your pool app dashboard, select “Customers” from the bottom menu to view your complete client list, and then tap “Details” for the customer you need to edit. Now select the pencil icon by “Pool Info”. At this point, you can edit swimming pool maintenance cost prices under the “Terms” section. You can manage many other customer details from here as well, such as changing the assigned swimming pool service technician, changing the regular pool cleaning service date, assigning pool information, and even adding personalized notes to elevate swimming pool service near me.

It’s really simple to get access to the Smart Routes pool service software. You’ll just need to join the Dip premium plan. From The Dip App, select the Routes button and then you’ll have the option to subscribe and start enjoying your intuitive technology right away. 

We sure do! Dip offers customized pool service app support over the phone with a real person who is happy to help you with your specific needs. There’s no need to attempt to bypass bots or automated prompts before you get to someone who can assist you with your pool service management software.

Definitely! We understand the need to confidently assure customers that their personal data is protected. Dip does not store or have access to payment or banking details directly. All payment information is stored with our payment processor and is encrypted to the highest level for security, giving you and your customers peace of mind when using the pool check-in systems app for pool service near me.

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